• Oversee daily towing dispatch and scheduling operations.
• Coordinate drivers, tow operators, customers, vendors, and service requests.
• Assign calls and jobs based on location, availability, urgency, and operational priorities.
• Monitor active calls and ensure jobs are completed in a timely and efficient manner.
• Manage changes, delays, cancellations, and last-minute service requests.
• Maintain accurate dispatch records, schedules, and operational documentation.
• Serve as a point of escalation for customer or driver issues.
• Ensure effective communication between the office, dispatch team, drivers, and management.
• Oversee the daily workflow and productivity of the office/operations team.
• Provide direction, leadership, and support to administrative and dispatch personnel.
• Establish and maintain efficient office and operational procedures.
• Monitor staffing, schedules, workload, and coverage needs.
• Help train and onboard new offices and dispatch employees.
• Hold team members accountable for performance, attendance, communication, and adherence to company procedures.
• Identify operational issues and implement solutions to improve efficiency.
• Assist ownership/management with day-to-day business operations and special projects.
• Maintain a professional, organized, and productive office environment.
• Handle escalated customer concerns and service issues professionally.
• Communicate with insurance companies, roadside assistance providers, repair facilities, municipalities, vendors, and other business partners as needed.
• Ensure customers receive timely updates regarding service status and estimated arrival times.
• Maintain strong working relationships with drivers, customers, vendors, and internal staff.
• Review and maintain dispatch, job, and service records for accuracy.
• Assist with billing, invoicing, documentation, and related administrative processes.
• Monitor operational metrics and identify opportunities for improvement.
• Assist with payroll/timekeeping verification and other administrative functions as needed.
• Ensure company policies, procedures, and safety standards are consistently followed.

• Previous experience in towing, transportation, logistics, dispatch, fleet operations, roadside assistance, or a similar fast-paced environment required.
• Prior supervisory or management experience is strongly preferred.
• Strong understanding of dispatching, scheduling, routing, and coordinating field personnel.
• Excellent organizational and multitasking abilities.
• Strong leadership and decision-making skills.
• Ability to remain calm and professional in a high-pressure environment.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Comfortable working with computers, scheduling/dispatch software, email, and Microsoft Office.
• Ability to prioritize competing demands and make quick, practical decisions
• Must be dependable, accountable, and willing to take ownership of day-to-day operations.

• Competitive compensation.
• Permanent, Long-Term opportunity
• Paid Vacation/PTO
• Opportunity to take on a key leadership role within a growing operation
• Hands-on position with the ability to directly impact daily operations and team performance

Key Responsibilities

• Obtain insurance authorizations, precertifications, and approvals for surgical procedures.
• Coordinate and schedule surgeries, including operating room bookings and specialized equipment requests.
• Schedule patient history and physical examinations (H&P), pre-admission testing, and medical clearances.
• Review and verify patient insurance information and coverage requirements.
• Serve as a liaison among providers, nursing staff, operating room personnel, ambulatory surgery centers, and vendor representatives.
• Maintain and organize surgical scheduling documentation and patient records.
• Answer incoming phone calls and provide administrative support as needed.
• Assist with cross-coverage responsibilities within the ambulatory surgery department.
• Ensure all surgical cases are coordinated accurately and efficiently while meeting established deadlines.

Qualifications

• High School Diploma or GED.
• Minimum of two (2) years of full-time medical office experience.
• Experience with insurance verification, authorizations, or surgical scheduling preferred.
• Strong organizational and administrative skills.
• Professional telephone and communication skills.
• Proficiency with standard office software and electronic medical record systems.

Preferred Skills & Attributes

• Motivated and proactive
• Highly organized with exceptional time management skills
• Detail-oriented and accurate
• Team-oriented and collaborative
• Dependable and reliable
• Effective communicators with strong interpersonal skills
• Self-directed and capable of working independently
• Able to prioritize multiple responsibilities simultaneously
• Comfortable working under pressure in a fast-paced clinical setting

Work Environment

• Serve as a key point of contact for clients, providing professional and responsive service
• Assist with onboarding paperwork and documentation for new clients
• Support client account administration and ongoing maintenance
• Assist with IRA transfers, rollovers, and related account processes
• Ensure documentation is accurate, complete, and compliant with firm requirements
• Assist with compliance-related administrative responsibilities
• Communicate with clients regarding required paperwork, documentation, and account-related items
• Work closely with the Office Manager to prioritize daily responsibilities and projects
• Assist with long-term projects and process improvements as the firm continues to grow
• Maintain organized and accurate client records and documentation
• Take ownership of assigned tasks and follow projects through to completion
• Provide general administrative and operational support to the team as needed

• 2–4+ years of experience in a financial services, wealth management, investment, banking, insurance, or similar professional office environment
• Strong client service and communication skills
• Comfortable speaking directly with clients and handling sensitive information professionally
• Familiarity with financial account administration, IRA transfers, rollovers, or related processes strongly preferred
• Highly organized and detail-oriented
• Strong follow-through and ability to manage multiple priorities
• Proactive approach with a willingness to take initiative rather than wait for direction
• Strong written and verbal communication skills
• Comfortable working independently while also contributing to a collaborative team environment
• Professional, polished, and personable demeanor

About the Opportunity

Key Responsibilities

Clinical Duties

• Escort and prepare patients for examinations and procedures.
• Document patient information, medications, vital signs, and chief complaints within the electronic medical record (EMR) system.
• Perform routine patient screening and measurement procedures, including:
  • Height and weight
  • Blood pressure
  • Pulse
  • Temperature
• Assist physicians during examinations and special procedures.
• Prepare examination rooms, equipment, and supplies for patient visits and treatments.
• Collect blood and other laboratory specimens as directed.
• Perform routine laboratory testing and specimen processing.
• Enter proposed orders into the EMR for provider review and approval.
• Obtain diagnostic results and medical records from outside laboratories, imaging centers, and physician offices.
• Educate patients regarding treatment plans, medications, physician instructions, and follow-up care.

Administrative & Operational Duties

• Maintain accurate patient records and documentation.
• Answer phones and assist with appointment scheduling and patient inquiries.
• Create and manage telephone encounters related to patient concerns and requests.
• Coordinate communications with medical providers and staff regarding patient needs.
• Maintain examination room cleanliness and readiness.
• Monitor and replenish medical and office supplies as needed.
• Assist with administrative functions and office operations when required.

Compliance & Quality Standards

• Adhere to all HIPAA, OSHA, and organizational policies and procedures.
• Clean, sterilize, and maintain medical instruments and equipment according to established protocols.
• Dispose of contaminated materials safely and appropriately.
• Follow established patient flow and visit completion processes to support efficient clinic operations and quality patient care.

Qualifications

Required

• High School Diploma or GED.
• Graduate of an accredited Medical Assistant program.
• Experience using Electronic Medical Records (EMR) systems.
• Strong computer proficiency.
• Ability to perform both clinical and administrative responsibilities effectively.

Preferred

• Previous experience in a medical office, clinic, or ambulatory healthcare setting.
• Experience with laboratory specimen collection and processing.
• Familiarity with patient scheduling, insurance verification, and medical record management.

Desired Skills & Attributes

• Motivated and proactive
• Organized with strong time-management skills
• Detail-oriented and accurate
• Dependable and reliable
• Team-oriented and collaborative
• Compassionate and patient-focused
• Professional in appearance and communication
• Self-directed and able to work independently
• Comfortable multitasking in a demanding environment
• Capable of maintaining composure under pressure

Position Summary

Key Responsibilities

• Support the sourcing and production team with daily communication related to vendor management, order execution, and product development.
• Coordinate with design and cross-functional teams to ensure product specifications, updates, and production information are communicated accurately.
• Assist with purchase order management, order revisions, replenishment requests, and special production needs.
• Track production timelines and provide status updates to internal stakeholders and external partners.
• Work closely with planning and operations teams to maintain accurate purchasing and production information.
• Monitor sample development and facilitate communication regarding sample status and delivery timelines.
• Support the collection and organization of information related to product quality and production performance.
• Prepare pricing analyses, cost comparison reports, and seasonal sourcing summaries.
• Maintain tracking tools, reporting templates, and operational documentation.
• Participate in process improvement initiatives and special projects as assigned.

• Process weekly payroll accurately and on time for union and non-union employees.
• Calculate employee wages, overtime, deductions, and other payroll adjustments.
• Import, enter, and process payroll using the Paychex payroll system.
• Maintain employee payroll records, including new hires, terminations, and payroll changes.
• Interpret union contracts and ensure compliance with collective bargaining agreements.
• Prepare and generate weekly certified payroll and EEO reports.
• Process wage garnishments and other required payroll deductions.
• Research and resolve payroll discrepancies and respond to employee payroll inquiries.
• Work closely with the Project Management team to support payroll and compliance requirements.
• Maintain payroll records and ensure compliance with federal, state, and local regulations.
• Perform additional payroll and administrative duties as assigned.

• Minimum 2 years of payroll experience required.
• Minimum 2 years of union payroll experience required.
• Working knowledge of the Paychex payroll system.
• Must have construction industry payroll experience. 
• Minimum 5 years of Microsoft Office experience, including Excel and Word.
• Strong attention to detail with excellent organizational and analytical skills.
• Ability to prioritize multiple tasks and meet deadlines in a high-volume, fast-paced environment.
• Team-oriented with a process improvement mindset.
• Flexible and adaptable to changing priorities.
• Associate or bachelor’s degree in accounting, finance, or a related field.
• Demonstrated longevity in previous positions (minimum of three years with prior employer preferred).

Position Summary

Key Responsibilities

Product Ownership and Strategy

• Serve as the product owner for Strata capabilities related to cost accounting, continuous improvement, and episode analytics.
• Develop and maintain the product roadmap in partnership with Finance, Operations, Clinical leadership, IT, and vendor teams.
• Translate business priorities into actionable requirements, user stories, acceptance criteria, and implementation plans.
• Prioritize enhancements, defects, reporting needs, and optimization requests based on business value, operational impact, and leadership priorities.
• Ensure the platform supports enterprise budgeting, cost accounting, service line reporting, and performance improvement goals.

Cost Accounting and Financial Analytics

• Support the design, validation, and ongoing optimization of cost accounting methodologies within Strata.
• Partner with Finance and operational leaders to ensure cost allocation, natural accounts, inter-entity accounts, departments, cost centers, and service lines are appropriately represented.
• Validate costing outputs, reporting logic, and data mappings to ensure accuracy and business usability.
• Support use cases related to profitability, margin analysis, service line performance, department-level cost analysis, and operational benchmarking.
• Identify gaps in current cost accounting processes and recommend scalable improvements.

Episode Analytics

• Lead the development and refinement of episode analytics capabilities to support clinical, operational, and financial decision-making.
• Partner with clinical, finance, and analytics teams to define episode groupings, cost drivers, variation opportunities, and performance measures.
• Support reporting and analysis for episodes of care, bundled payment models, clinical variation, utilization patterns, and cost improvement opportunities.
• Ensure episode analytics outputs are actionable, trusted, and aligned with leadership decision-making needs.

Continuous Improvement

• Identify opportunities to improve Strata workflows, reporting, adoption, data quality, and governance.
• Drive continuous improvement initiatives across budgeting, planning, cost accounting, analytics, and reporting processes.
• Standardize processes where possible and reduce manual workarounds, duplicate reporting, and inconsistent data interpretation.
• Establish feedback loops with users to capture issues, improvement opportunities, and training needs.
• Partner with stakeholders to measure adoption, usage, and business value delivered through the platform.

Implementation, Support, and Governance

• Lead requirements gathering, design sessions, testing, validation, and rollout activities for new capabilities or enhancements.
• Coordinate with IT, Finance, vendor resources, and operational users to resolve issues and ensure successful delivery.
• Support user acceptance testing, defect triage, release readiness, and post-go-live stabilization.
• Establish governance processes for intake, prioritization, approvals, change control, documentation, and communication.
• Maintain clear documentation of business rules, workflows, reporting logic, data definitions, and decision points.

Stakeholder Engagement and Training

• Partner closely with Finance, Operations, Clinical leadership, IT, and executive stakeholders to align priorities and expectations.
• Communicate product updates, risks, decisions, and dependencies clearly and proactively.
• Support training, user education, adoption planning, and change management.
• Serve as a trusted advisor to business users and help translate technical or financial concepts into operationally meaningful insights.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Healthcare Administration, Business, Information Systems, Analytics, or related field.
• Strong experience with healthcare finance, cost accounting, budgeting, financial planning, or performance analytics.
• Experience supporting or owning enterprise financial systems, preferably Strata or similar healthcare planning/cost accounting platforms.
• Strong understanding of healthcare cost centers, departments, service lines, natural accounts, inter-entity accounts, allocations, and financial reporting structures.
• Experience gathering requirements, writing user stories, supporting testing, and managing product or system enhancements.
• Strong analytical, problem-solving, documentation, and stakeholder management skills.
• Ability to work across Finance, Operations, Clinical, IT, and vendor teams.

Position Summary

We are seeking an experienced UKG Timekeeping Configurator to support the implementation, configuration, and optimization of UKG Pro Workforce Management (Dimensions). This individual will configure complex timekeeping rules, pay rules, accruals, schedules, and labor policies while partnering with business stakeholders to ensure the solution aligns with organizational and regulatory requirements.

The ideal candidate has extensive experience configuring UKG Timekeeping in healthcare or other large enterprise environments and has participated in multiple full lifecycle UKG implementations.

Responsibilities

• Configure and maintain UKG Pro WFM (Dimensions) Timekeeping.
• Configure:
  • Pay Rules
  • Work Rules
  • Attendance Rules
  • Shift Differentials
  • Premium Pay Rules
  • Holiday Rules
  • Overtime Rules
  • Break and Meal Rules
  • Rounding Rules
  • Transfer Rules
  • Labor Levels
  • Labor Categories
  • Timekeeping Profiles
• Configure employee populations, organizational sets, and labor hierarchies.
• Build and maintain accrual policies for PTO, vacation, sick time, and holidays.
• Configure employee time entry profiles and approval workflows.
• Configure exception handling and attendance policies.
• Support integrations with Payroll, HRIS, and Scheduling.
• Partner with HR, Payroll, Operations, and project leadership to gather requirements and translate business needs into UKG configuration.
• Participate in solution design workshops, configuration sessions, testing, and production deployment.
• Support Unit Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), and production validation.
• Troubleshoot configuration issues and recommend best-practice solutions.
• Document configuration decisions, business processes, and change requests.
• Support production go-live activities and post-production stabilization.

1. Design, develop, and maintain reports and dashboards within the StrataJazz platform, focusing on budgeting, forecasting, variance analysis, and cost accounting.
2. Translate business and financial requirements into effective reporting solutions using StrataJazz modules (e.g., Decision Support, Operating Budgeting, MR/PR).
3. Work with stakeholders across finance, operations, and IT to gather reporting requirements and ensure data interpretation aligns with business objectives.
4. Perform data validation and reconciliation between StrataJazz and source systems (e.g., ERP, EHR, GL, payroll).
5. Assist with monthly, quarterly, and annual reporting cycles, including variance analysis and what-if scenario modeling.
6. Monitor and maintain data integrations and ETL processes feeding into StrataJazz.
7. Troubleshoot report and data issues, escalating to vendor support when necessary.
8. Provide training and documentation to end-users on how to use and interpret reports.
9. Continuously improve reporting efficiency and performance through process optimization and automation where appropriate.
10. Stay current on StrataJazz updates and new features, recommending improvements as needed.
11. Performs related duties as assigned or requested.

Position Summary

We are seeking a UKG Go-Live Elbow Support Analyst to provide onsite support during a UKG Pro WFM (Dimensions) implementation and go-live. The ideal candidate will assist end users during deployment, answer functional questions, troubleshoot issues, and ensure a smooth transition to the new workforce management system.

This is a customer-facing role requiring excellent communication skills, a strong understanding of UKG Pro WFM modules, and the ability to work effectively in a fast-paced go-live environment.

Responsibilities

• Provide "at-the-elbow" support to managers, supervisors, and employees during UKG go-live. 
• Perform biometric enrollment and registration for employees using UKG InTouch DX 4100 and DX 4600 time clocks, ensuring successful fingerprint authentication and device functionality. 
• Troubleshoot biometric enrollment issues, authentication failures, and time clock connectivity problems. 
• Answer functional questions and guide users through UKG workflows. 
• Troubleshoot system issues and determine whether problems are user-related, configuration-related, or technical. 
• Document issues, defects, and enhancement requests using the client's ticketing system. 
• Escalate complex issues to the UKG configuration, technical, or integration teams. 
• Validate reported issues and confirm resolution with end users. 
• Support testing and verification of production fixes during go-live. 
• Communicate status updates and recurring issues to project leadership. 
• Maintain accurate documentation of incidents, resolutions, and knowledge articles. 
• Provide exceptional customer service while working under tight implementation timelines. 

Required Qualifications

• Must have hands-on experience performing biometric registration and fingerprint enrollment on UKG InTouch DX 4100 and DX 4600 time clocks. 
• 2+ years of experience supporting UKG Pro WFM (Dimensions) or UKG Workforce Central (Kronos). 
• Experience supporting at least one UKG implementation or go-live. 

• Configure and maintain UKG Advanced Scheduling within UKG Pro WFM (Dimensions). 
• Design and configure: 
  • Schedule Groups 
  • Shift Templates 
  • Rotation Patterns 
  • Work Rules 
  • Coverage Requirements 
  • Open Shift Management 
  • Shift Swaps 
  • Self-Scheduling 
  • Schedule Requests 
  • Availability Profiles 
  • Skills and Certifications 
• Configure staffing plans and schedule optimization rules. 
• Build and maintain scheduling pay rules and labor constraints. 
• Support configuration of staffing matrices and workload balancing. 
• Configure schedule validation rules and exception handling. 
• Partner with operational leaders to gather scheduling requirements and translate them into UKG configuration. 
• Participate in design workshops, configuration sessions, testing, and production deployment. 
• Support unit testing, system integration testing (SIT), user acceptance testing (UAT), and go-live activities. 
• Troubleshoot configuration issues and recommend best-practice solutions. 
• Document configuration decisions, business processes, and system changes. 
• Provide knowledge transfer and support to business users after implementation. 

• 5+ years of UKG Workforce Management experience. 
• 3+ years of hands-on UKG Advanced Scheduling configuration experience. 
• Experience implementing UKG Pro WFM (Dimensions) or UKG Workforce Central. 
• Strong knowledge of: 
  • Advanced Scheduling 
  • Workforce Scheduler 
  • Timekeeping 
  • Accruals 
  • Attendance 
  • Employee Self-Service (ESS) 
• Experience configuring: 
  • Shift Templates 
  • Rotations 
  • Schedule Patterns 
  • Coverage Plans 
  • Staffing Requirements 
  • Skills-Based Scheduling 
  • Self-Scheduling 
  • Open Shift Management 
• Experience supporting full implementation lifecycle including design, build, testing, and go-live. 
• Strong troubleshooting and analytical skills. 
• Excellent communication and stakeholder management skills. 

• Healthcare implementation experience strongly preferred. 
• Experience supporting large enterprise organizations (10,000+ employees). 
• Experience integrating Advanced Scheduling with: 
  • Timekeeping 
  • Payroll 
  • HRIS 
• Experience with UKG Device Manager (UDM). 
• Experience with UKG Analytics and reporting. 
• Familiarity with labor laws, union rules, and complex scheduling requirements. 
• UKG certification(s) preferred. 

• Manage full-cycle bookkeeping activities, including accounts payable, accounts receivable, bank and credit card reconciliations, and general ledger maintenance.
• Process vendor invoices, customer payments, and ensure timely and accurate financial transactions.
• Maintain accurate financial records across multiple business entities, including property management operations and affiliated companies.
• Assist with monthly, quarterly, and year-end closing activities by preparing journal entries, reconciliations, and supporting documentation.
• Track rental income, operating expenses, security deposits, owner distributions, and other property-related financial transactions.
• Support loan financing activities by maintaining lender documentation, tracking loan payments, and assisting with financial reporting as needed.
• Prepare financial reports, cash flow summaries, and other accounting reports for leadership.
• Reconcile tenant ledgers, vendor statements, and bank accounts while researching and resolving discrepancies.
• Maintain organized accounting records and ensure compliance with company policies and accounting best practices.
• Collaborate with internal teams to support budgeting, audits, and special accounting projects.
  
  

• 4+ years of bookkeeping or accounting experience, preferably within commercial real estate, property management, construction, or a related industry.
• Strong proficiency with QuickBooks (Desktop and/or Online).
• Experience with accounts payable, accounts receivable, reconciliations, and general ledger accounting.
• Solid understanding of accounting principles and financial reporting.
• Proficient in Microsoft Excel and the Microsoft Office Suite.
• Exceptional attention to detail with strong organizational and time management skills.
• Ability to manage confidential financial information with professionalism and discretion.
• Self-motivated, reliable, and able to work independently while meeting deadlines.
• Experience with multiple entities and property management accounting is highly preferred.
• Highly accountable with a strong sense of ownership.
• Dependable and trustworthy with excellent follow-through.
• Detail-oriented with a commitment to accuracy.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• A team player who is adaptable and eager to contribute to a growing organization.

• Prepare and process client invoices accurately and efficiently.
• Review flight activity, trip expenses, fuel charges, catering, and other operational costs for billing purposes.
• Reconcile billing discrepancies and investigate variances.
• Coordinate with Flight Operations, Accounting, Charter Sales, and Aircraft Management teams to ensure accurate billing data.
• Maintain billing records and supporting documentation.
• Respond to client and internal billing inquiries in a professional and timely manner.
• Assist with accounts receivable follow-up and payment tracking.
• Support month-end closing and reporting activities.

• 1+ years of billing, accounts receivable, accounting, or related administrative experience.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Excel and QuickBooks.
• Excellent written and verbal communication skills.

Hands-On Technical Lead – Intranet  

Position Summary

Key Responsibilities

Platform Architecture and Scalability

• Design and implement a highly scalable intranet platform supporting growth from 1,100 to 40,000+ users.

• Design and implement modern digital workplace capabilities using Akumina and SharePoint Online.
• Build for high availability, resiliency, security, and performance.
• Establish architectural standards and engineering best practices.
• Lead modernization initiatives across web, search, content management, and digital workplace capabilities.

Agentic AI and Intelligent Experiences

• Design and implement AI-driven experiences using modern agentic frameworks.

• Integrate enterprise AI capabilities with Microsoft 365 Copilot, Azure AI Foundry, OpenAI, and third-party agents.
• Develop intelligent agents for:

• Employee self-service

• Knowledge retrieval
• Workflow automation
• Personalized content delivery
• Enterprise search and RAG architectures
• Enable interoperability between low-code/no-code environments and enterprise AI frameworks.

Cloud and Data Integration

• Architect integrations between Microsoft 365, Azure, Snowflake, APIs, and enterprise applications.

• Develop scalable API and event-driven architectures.
• Implement vector databases, semantic search, and retrieval-augmented generation solutions.
• Establish observability, monitoring, and performance metrics.

Technical Leadership

• Remain deeply hands-on while providing technical leadership to engineering teams.

• Perform architecture reviews and code reviews.
• Mentor developers and establish engineering standards.
• Partner with infrastructure, cybersecurity, and business teams.

Performance and Reliability

• Ensure platform scalability, response times, and user experience across 40,000+ users.

• Define SLAs, KPIs, and platform health metrics.
• Establish disaster recovery and resiliency strategies.

Required Qualifications

Experience

• 10+ years of software engineering and architecture experience.

• Experience leading large-scale enterprise platforms.
• Demonstrated success scaling applications supporting tens of thousands of users.
• Experience designing highly available cloud-native solutions.

Technical Skills

Digital Workplace Platforms

• Akumina
• Microsoft SharePoint Online
• Microsoft 365
• Microsoft Graph API

Cloud Platforms

• Microsoft Azure

• Azure AI Foundry
• Azure OpenAI Services
• Microsoft 365 ecosystem

Development Technologies

• React

• TypeScript
• Node.js
• .NET/C#
• REST APIs
• GraphQL

AI and Agentic Frameworks (Preferred)

• LangChain

• LangGraph
• Semantic Kernel
• MCP (Model Context Protocol)
• Retrieval-Augmented Generation (RAG)
• Vector databases

Search and Knowledge Platforms

• Microsoft Graph

• Azure AI Search
• ElasticSearch
• Enterprise search architectures

Integration Technologies

• API Management

• Event-driven architectures
• Service Bus
• Snowflake
• Microsoft Graph API

DevOps and Observability

• GitHub Actions

• CI/CD pipelines
• Kubernetes
• Docker
• Monitoring and telemetry platforms

Preferred Qualifications

• Experience with healthcare systems and regulated environments.

• Experience with Akumina or other digital workplace platforms.
• Experience integrating with Microsoft Copilot ecosystem.
• Familiarity with Palantir, Oracle, and third-party AI agents.
• Experience building multi-agent orchestration frameworks.
• Knowledge of zero-trust architecture and cybersecurity best practices.

Leadership Competencies

• Strong systems thinker with a platform mindset.

• Ability to translate emerging technologies into scalable business solutions.
• Excellent communication and executive presence.
• Hands-on technical leadership with a bias toward delivery.
• Ability to influence across engineering, infrastructure, and business teams.

About the Opportunity

Key Responsibilities

• Prepare, organize, and process large volumes of physical documents for digital conversion
• Operate high-speed document scanning and imaging equipment
• Perform data entry and quality verification activities using voice-to-text and digital processing systems
• Review scanned records for accuracy, readability, and proper indexing
• Maintain strict confidentiality when handling sensitive government records and information
• Follow established workflows, security protocols, and document handling procedures
• Support multiple project activities simultaneously while meeting productivity and quality benchmarks
• Collaborate with on-site supervisors and project leadership to ensure project objectives are achieved

Qualifications

• Strong attention to detail and commitment to accuracy
• Comfortable working with computers, touchscreens, and digital applications
• Ability to learn new technology and processing systems quickly
• Reliable, accountable, and able to follow established procedures
• Strong organizational skills and ability to manage repetitive tasks efficiently
• Prior experience in data entry, records management, document processing, administrative support, mailroom operations, or scanning projects is a plus
• Ability to pass required background screening and security clearance requirements

Work Environment

• Primarily seated position with continuous computer and document-processing work
• High-volume scanning and data entry environment
• Significant use of voice-to-text technology and digital imaging systems
• Fast-paced production setting with established quality and performance standards
• Personal mobile phones must remain secured during working hours in accordance with site security requirements

Training & Equipment

Position Summary

Key Responsibilities

• Oversee daily facility operations, including workplace maintenance, organization, and office support services.
• Ensure office supplies, equipment, and operational resources are maintained and available to support business needs.
• Manage incoming and outgoing mail, packages, deliveries, and courier services.
• Coordinate building-related requests and facility service needs with internal stakeholders and external vendors.
• Respond to workplace and facilities requests in a timely and professional manner.
• Support leadership with administrative, operational, and special project initiatives as needed.
• Recruit, train, coach, and develop facilities team members.
• Manage team performance and ensure operational standards are consistently met.
• Establish priorities and workflows to ensure efficient execution of daily responsibilities.
• Assist with process improvements and workplace initiatives that enhance employee experience and operational effectiveness.
• Participate in additional projects and responsibilities as assigned.

About the Role

Responsibilities

• Design and develop packaging across multiple product lines and SKUs
• Create original layouts, graphics, and packaging concepts aligned with brand standards and market trends
• Manage several packaging projects simultaneously while maintaining quality and consistency
• Interpret creative direction and implement feedback efficiently and accurately
• Prepare print-ready production files for packaging vendors
• Maintain organized project files, version control, and documentation
• Collaborate with cross-functional teams while working independently with minimal supervision
• Ensure all projects are completed within established timelines

Qualifications

• 3–5 years of professional package design experience within CPG, beauty, personal care, or related industries
• Advanced proficiency in Adobe Illustrator, Photoshop, and InDesign
• Strong understanding of typography, color, composition, and layout
• Ability to thrive under pressure and meet tight deadlines
• Highly detail-oriented with strong organizational skills
• Adaptable, collaborative, and receptive to feedback
• Self-motivated with the ability to manage workload independently

Preferred Qualifications

• Experience working with high-volume SKU environments
• Knowledge of print production processes, materials, and packaging finishes
• Strong aesthetic judgment and attention to detail

• Develop, manage, and expand relationships with enterprise-level customers, serving as their primary point of contact and trusted advisor. Build relationships at all levels within organizations from technical implementers through C-suite.
• Identify and pursue new business opportunities through prospecting, networking, and strategic outreach
• Understand client business needs and challenges to propose customized technology solutions leveraging Focus Technology's partnerships with top-tier vendors
• Lead the sales cycle from initial engagement through negotiation and closing, collaborating with pre-sales engineers and support teams as needed
• Meet or exceed assigned sales quotas and objectives for revenue and profitability
• Stay current with technological trends and product offerings to provide informed recommendations to clients
• Maintain accurate sales activity and pipeline data within CRM systems
• Ensure effective coordination and support between account teams and technical resources
• Demonstrate an understanding of systems development as it relates to hardware and software products
• Attend monthly / quarterly account planning sessions with our strategic manufacturing partners
• Develop partnership with vendor sales reps and optimize joint selling opportunities within the territory
• All other duties as assigned

• Strong communication, negotiation, and presentation skills
• Ability to understand complex customer environments and recommend appropriate solutions
• Self-motivated, results-driven, and comfortable working independently or as part of a team
• Strong organizational, verbal, written communication and customer service skills
• Ability to clearly demonstrate and articulate the value proposition
• Demonstrates exceptional follow-through skills and personal drive
• Solid computer skills including proficiency in Microsoft Word, Excel, PowerPoint
• Experience utilizing Salesforce and/or NetSuite preferred

• Strong understanding of Accounting, Financial Reporting, and Budget Management
• Experience with Financial Reconciliations and cross-functional financial processes
• Proficiency in Accounting Software, Spreadsheet Tools (e.g., Excel), and Technology Systems
• Detail-oriented approach to Bookkeeping and Regulatory Compliance
• Strong Analytical, Problem-Solving, and Organizational Skills
• Effective Communication and Collaborative Teamwork capabilities
• A Bachelor’s degree in Accounting, Finance, or a related field
• Previous experience in corporate accounting or auditing is an advantage

Role Requirements & Territory

• Account Executive position (3rd hire, growth role)
• No specific territory - covers NYC and local areas
• Target markets: schools, event planners, libraries, retail
• Mix of inbound calls (majority) + outbound prospecting
  • Looking for someone with initiative and conviction
  • Not solely outbound, but willing to create new business
• All in-office position (9-5 hours, Melville location)
• Reports directly to CEO

Compensation & Process

• Base salary: $50-65k (depending on candidate)
• Total comp potential:
• Year 1: up to $85k
• Year 2: up to $130k
• Commission structure: per sale basis

Location: on-site, New York City

Exciting opportunity to join a forward-thinking company in the fashion and apparel industry who values teamwork, innovation, and a commitment to excellence!

Overview:  We are seeking a dynamic and experienced Sourcing Manager to oversee the sourcing and production of a growing category.  This role involves close collaboration with overseas offices to develop new resources, resolve quality and delivery issues, and ensure timely production.  The ideal candidate will have a strong background in sourcing, supply chain management, and international business partnerships within the fashion industry. 

Key Responsibilities:

• Collaborate with Product Approval and overseas teams to ensure quality and on-time delivery. 
• Strategically place orders with the capacity planning team. 
• Identify, resolve, and follow up on quality and testing issues. 
• Align with capacity and Product Approval teams on priority styles by season. 
• Assist in negotiating FOB prices with overseas vendors to meet financial goals. 
• Partner with cross-functional teams to maximize factory capacities. 
• Work with Design and overseas partners to cost new products within the approved vendor base. 
• Align with Demand Planning teams to finalize global and domestic order placements. 
• Create and share pricing projections with international customers. 
• Recruit, train, and develop team members. 
• Provide direction and management to ensure deadlines are met. 
• Support the Sourcing Director in resolving production timing and delivery issues. 
• Travel to overseas vendors/factories to build collaborative relationships. 
• Handle special projects as assigned. 

• Oversee daily office operations and serve as the main escalation point
• Support Sales, Dispatch, and Operations by resolving office and patient-related issues
• Coordinate scheduling and deliveries with Dispatch as needed
• Provide coverage for patient calls or administrative needs when required
• Train, coach, and manage in-office staff performance
• Ensure accuracy, compliance, and consistency across workflows
• Identify inefficiencies and recommend process improvements

• Strong leadership, organization, and communication skills
• Ability to manage complex workflows and guide teams effectively
• Experience in office management, operations, or healthcare preferred
• Medical or healthcare background strongly preferred
• Familiarity with insurance-based workflows preferred
• Bilingual preferred
• Performance Expectations
• Reliable, efficient daily operations
• High accuracy in documentation and processes
• Strong collaboration with Sales, Dispatch, and Operations
• Confident leadership presence and engaged staff

Key Responsibilities:

Client Growth & Account Management

• Build and maintain strong relationships with top-revenue clients.

• Identify new project opportunities and solutions based on customer needs.

• Analyze purchase history to uncover gaps and growth potential.

• Conduct regular on-site meetings to ensure client success.

Business Development

• Engage with new and existing clients to explore opportunities and provide solutions.

• Follow up on sample requests, convert inquiries into quotes, and present proposals.

• Respond promptly to customer questions and sourcing requests.

• Track and manage ongoing relationships to maximize repeat business.

Strategic & Administrative Tasks

• Collaborate with internal teams to identify unaddressed customer needs.

• Research target customers and clinical market segments.

• Maintain accurate CRM records, sales activity reports, and call plans.

• Support marketing campaigns and sales forecasting.

Qualifications:

• Proven experience in B2B sales within medical device companies or distributors.

• Strong relationship-building, communication, and negotiation skills.

• Self-starter with the ability to manage multiple accounts and initiatives.

• Comfortable balancing client-facing activities with strategic home-office work.

About the Company
We are a fast-growing, market-leading custom furniture design company dedicated to superior quality, customer satisfaction, and innovative craftsmanship. With a strong reputation for excellence, we are seeking a dynamic Sales Operations Manager to optimize and elevate our sales process.

Role Overview
The Sales Operations Manager will be responsible for ensuring an efficient and effective sales cycle—from accurate quoting to follow-up processes to driving successful closings. This individual will partner closely with sales leadership and the design team to streamline operations, maximize customer satisfaction, and help the company scale with continued growth.

Key Responsibilities

• Oversee and refine the quoting process to ensure accuracy, timeliness, and alignment with customer needs.

• Implement and maintain effective follow-up systems that drive engagement and conversions.

• Collaborate with the Sales team to ensure smooth handoffs and clear communication throughout the customer journey.

• Develop metrics and reporting to monitor pipeline health, forecasting accuracy, and deal progression.

• Identify and implement tools, processes, and best practices to improve overall sales efficiency.

• Support sales leadership with insights and recommendations that increase closing rates.

• Train and mentor sales team members on operational excellence, customer follow-up, and process discipline.