UKG Timekeeping Analysts
Job Description
Position: UKG Timekeeping Analyst
Your Next Big Move Starts Here
We are seeking a skilled UKG Timekeeping Analyst to support and optimize Workforce Management systems within a dynamic organization. This role is pivotal in ensuring accurate timekeeping, system configuration, and payroll readiness, acting as a bridge between HR, Payroll, and IT teams. The ideal candidate combines technical expertise with operational experience to maintain system integrity, compliance, and efficiency.
What You’ll Be Doing
UKG Timekeeping Configuration & Support
Configure and maintain timekeeping modules in UKG Workforce Central and/or UKG Pro WFM
Design, implement, and support attestation workflows and business rules
Troubleshoot pay rules, accruals, schedules, and timecard discrepancies
Ensure accurate time capture and compliance with organizational policies
Payroll & Timekeeping Operations
Support end-to-end payroll cycles, ensuring data integrity and accuracy
Partner with payroll teams to resolve discrepancies and ensure timely processing
Audit timekeeping data and enforce compliance with labor regulations and company policies
Technical & Testing Responsibilities
Develop, execute, and maintain automated test cases using Test Assure
Perform system validation, regression testing, and support system upgrades
Diagnose and resolve configuration issues across the UKG platform
Production Support & Incident Management
Provide day-to-day operational and production support for WFM systems
Manage, track, and resolve incidents and service requests using ServiceNow
Monitor system performance and respond to issues within defined SLAs
Document issues, resolutions, and system changes for knowledge sharing
Stakeholder Collaboration & Communication
Collaborate with HR, Payroll, and IT teams to support business needs
Communicate clearly with stakeholders, ensuring proactive follow-up and resolution
Work effectively in a fast-paced environment with shifting priorities
Take ownership of assigned tasks and drive them through to completion
What You Bring to the Table
Hands-on experience with UKG Workforce Central and/or UKG Pro WFM
Strong expertise in timekeeping configuration, pay rules, accruals, and attestation
Experience supporting payroll processing and timekeeping operations
Proficiency with Test Assure and ServiceNow
Strong analytical, problem-solving, and communication skills
Preferred Qualifications
Experience in large enterprise or multi-location environments
Knowledge of labor laws and compliance requirements
Experience with integrations between UKG and payroll/HR systems
Prior experience in production support or consulting roles
About Our Client
A forward-thinking organization committed to optimizing workforce management and payroll operations through innovative systems and seamless collaboration across HR, Payroll, and IT teams.
Meet Your Recruiter
Erin Hoke
My career began in the hospitality industry, but I sought a change for better work-life balance and family considerations. I moved into the world of recruiting in 1999, I started in light industrial roles and gradually specialized in contract and permanent placements across a wide range of technical industries.
In 2006, I co-founded Recruiting Resources with my father, focusing on professional services and human resources staffing for both small and national companies. In 2011, I became an independent recruiter, partnering with a small Firm in the Maryland area where I concentrated on sourcing talent primarily for the Life Sciences industry but also expanded into non-technical areas.
Throughout my career, I have valued personal connections and helping individuals find positions that align with their expertise and lifestyle. My journey reflects adaptability, entrepreneurship, and a passion for facilitating meaningful career opportunities for others. I joined Lloyd Staffing in Aug 2024 to specialize again in Life Sciences.
In my free time, I spend most of my time with my son. We have become quite the fishermen over the past 5 years.