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Tech Support Specialist II

Melville, NY 11747

Posted: 03/01/2023 Employment Type: Permanent Category: Healthcare Job Number: 259314

Job Description

Technology Support Specialist II

Technical Support Specialist II role for a healthcare company whose HQ is on Long Island and services offices predominately in Nassau County, Queens, Suffolk County as well as Brooklyn, Staten Island, Westchester and Orange Counties. 

The role is hybrid...1-2 days in office and about 30-40% travel to other locations in NY supporting operational and business needs. 

We are looking for someone who loves rolling up her/his sleeves in supporting and maintaining technology and at the same time can comfortably interact with leadership. This role does onsite and remote tech support, technology services projects, recurring tasks to maintain network and infrastructure and has great opportunity for growth.

Primary Job Responsibilities:
  • Onsite and Remote Technical Support
  • Technology Services Projects
  • Recurring Tasks to maintain Network and Infrastructure
Some of the Technologies utilized: 
  • Microsoft 365
  • Zoom
  • Sophos
  • Meraki
  • Windows 10
  • Windows Server 2012/2016
  • Microsoft SQL Server
  • Service Desk  
  • VOIP 
  • MacOS

The right candidate must be able to:
  • Communicate effectively with others
  • Establish and maintain effective working relationships with 3rd party IT service provider and other vendors
  • Handle confidential information in a discreet, professional manner
  • Prioritize and multi-task

Meet Your Recruiter

Joseph Davis




I am Joe Davis and I began my career in technology in my early 20's in the Computer Software industry.  Working for a Fortune 250 at the time, they groomed me from individual contributor into various leadership roles.  They even moved me from NY to California and back to NY over the course of my journey with them.  I worked with clients such as the Department of Defense and the Fortune 100.  After that, my technology career pivoted to Hosted, Managed and Professional Technical Services.  At that time I was working for a Fortune 15 company, really rounding out my technology breadth of knowledge.  After 12 years, I made the decision in 2011 to move into the Recruitment Industry by joining Lloyd Staffing  (LloydIT division) where I have enjoyed a successful career ever since.  Specializing in Technology has been my core focus my entire career.  I have worked in the technology space for 20+ years now and it has given me an incredible understanding of industry, skill sets, challenges and work cultures my clients value.  I am based in NY and cover nationwide searches for our clients, most heavily focused on Software Engineering, Project Management and Executive Level positions.

On off hours, you can find me at the gym...or driving my kids everywhere as a glorified “Uber driver” for them (although my kids still refuse to pay me for this for some reason). LOL.



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