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Product Manager
Wantagh, NY US
Job Description
- Educate patients on the proper use and benefits of our products. Includes sizing and fitting when necessary.
- Serve as the primary point of contact for in-service training, product demonstrations, and patient questions post-delivery.
- Provide clear and concise instructions.
- Maintain up-to-date knowledge of product features, clinical indications, required paperwork and insurance protocols.
- Manage equipment inventory, delivery schedules, and customer satisfaction follow-ups.
- Deliver products on time according to the schedule given prior to each day.
- Geography – Long Island, Queens, Brooklyn
- Competitive base salary with overtime opportunities
- Car allowance
- Gas/Work Related Expense reimbursement
- 401k Match
- Health Insurance (No Company Contribution)
- Paid Time Off (PTO) & Holidays
- Training & mentorship
- A mission-driven, supportive team environment
Job Requirements
- Bilingual (English/Spanish) preferred.
- Proven experience working with patients, preferably in a clinical or DME setting.
- 2+ years of clinical support experience in medical devices, physical therapy, orthopedic or any other patient care.
- Excellent communication and interpersonal skills, with the ability to simplify medical information for patients pertaining to our products.
- Strong organizational skills and self-driven work ethic.
- Familiarity with Drop-Box
- Familiarity with DocuSign
- Familiarity with Gmail
- Familiarity with Microsoft office
- Technologically savvy
- Valid driver’s license and ability / willingness to drive to appointments daily
Meet Your Recruiter

Erin Hoke
My career began in the hospitality industry, but I sought a change for better work-life balance and family considerations. I moved into the world of recruiting in 1999, I started in light industrial roles and gradually specialized in contract and permanent placements across a wide range of technical industries.
In 2006, I co-founded Recruiting Resources with my father, focusing on professional services and human resources staffing for both small and national companies. In 2011, I became an independent recruiter, partnering with a small Firm in the Maryland area where I concentrated on sourcing talent primarily for the Life Sciences industry but also expanded into non-technical areas.
Throughout my career, I have valued personal connections and helping individuals find positions that align with their expertise and lifestyle. My journey reflects adaptability, entrepreneurship, and a passion for facilitating meaningful career opportunities for others. I joined Lloyd Staffing in Aug 2024 to specialize again in Life Sciences.
In my free time, I spend most of my time with my son. We have become quite the fishermen over the past 5 years.
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