Physician Practice Patient Representative
Miami, FL 33176 US
A Physician Practice Patient Representative is needed for one of Florida's top hospitals. The ideal candidate should be capable of performing the day-to-day functions of the PPR in the practice/medical office, such as answering phones, checking patients in and out, entering charges, verifying insurance, and scheduling complex patient appointments, diagnostic treatments, or surgery. Ensures that all pertinent billing information has been captured and accurately entered into the appropriate computer program for processing and that patient medical records are ready for clinic. Effectively communicates with patients, coworkers, physicians, and the practice manager.
Greeting and directing patients to examination rooms.
Scheduling patient appointments and making reminder calls.
Informing patients about delays and waiting times.
Obtaining patients’ addresses, contact details, insurance information, and medical histories.
Updating and verifying patient information at every visit.
Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
Receiving and processing cash and credit card payments for medical services rendered.
Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
Performing administrative and clerical duties, such as filing paperwork, when necessary.
Typing/Data entry test with a minimum score of 25 wpm.
Complete and successfully pass the Patient Access training course.
Ability to work weekends when necessary.
Basic knowledge of Medical Terminology.
Must be vaccinated
Meet Your Recruiter
Hello, I am Laura Tavarez. I was born and raised in The Dominican Republic, I also spent five years living in Puerto Rico.
In 2001, I decided to move to NYC to further my education after which I began working in the healthcare industry and have remained here now for approximately two decades.
My undergrad degree is in Health Services Administration, and I have a Master’s in Organizational Management. Working directly in the healthcare industry has allowed me to network with different groups, practice areas and health systems. I have first-hand knowledge of the lingo and culture of the healthcare community which translates well into my Recruitment role. Because of my hands-on healthcare experience, I fully understand the needs of the candidates who work in it and the workforce challenges of the employer. I enjoy meeting people and knowing that I am helping them find their dream job or referring a superior new hire. Everyone deserves to be happy at work! #LLOYDEMPLOYED
When I’m not making new careers happen, I enjoy listening to Spanish music and Smooth R&B. I look forward to working with you.