Ecommerce Coordinator
Job Description
Job Title: Ecommerce Coordinator
Position Summary:
A growing direct-to-consumer (DTC) ecommerce team is seeking an Ecommerce Coordinator to support site performance, content management, and the overall online customer experience. This role is focused on driving engagement, conversion, and direct sales through effective site operations, UX optimization, and digital marketing initiatives. Reporting to the Director of DTC & Ecommerce, this individual will play a key role in executing ecommerce growth strategies.
Responsibilities:
- Manage day-to-day site content, performance, and customer experience
- Own and maintain the ecommerce marketing calendar, including promotions, product launches, and homepage updates
- Collaborate with marketing, sales, and merchandising teams to ensure a cohesive digital strategy
- Support development and execution of the site roadmap, including design updates and feature enhancements
- Plan and execute A/B testing strategies to improve conversion rates and engagement
- Drive organic traffic growth through SEO best practices and content optimization
- Oversee ecommerce operations and continuously improve processes for efficiency and performance
- Act as liaison between development and cross-functional teams to enhance site experience
- Coordinate timely updates with marketing, creative, merchandising, customer service, and IT teams
- Conduct QA on site content and functionality to ensure accuracy
- Monitor KPIs and analyze site performance metrics to identify optimization opportunities
Job Requirements
Qualifications:
- 3+ years of experience in ecommerce, site marketing, or DTC roles
- Proven experience managing site content, performance, or ecommerce operations
- Strong understanding of ecommerce and conversion rate optimization
- Hands-on experience with ecommerce platforms/CMS (e.g., Shopify, BigCommerce, SFCC)
- Experience managing site features, functionality, or product roadmaps
- Proficiency in website analytics tools (e.g., Google Analytics); A/B testing experience is a plus
- Ability to manage multiple priorities in a fast-paced environment
- Strong analytical, problem-solving, and communication skills
- Advanced proficiency in Microsoft Excel; familiarity with reporting tools is a plus
- Bachelor’s degree required
- Experience in fashion, luxury, or DTC ecommerce is a plus
Meet Your Recruiter
Helaine Bocker
My name is Helaine Bocker. I started with Lloyd Staffing in 1997 placing Creative Talent. I attended NYIT and majored in Graphic Design. After years of working in the field as a Graphic Designer, I decided to start my own business, yet I yearned for something more and realized I needed to be around people. I decided to start freelancing through Lloyd and one day they reached out to me, not for a freelance job, but to ask me to interview for an internal role with them. Twenty-four years later, I am still here, loving what I do! I am passionate about representing people and companies in the best light! It is always rewarding to hear that the people I've worked with have had a positive experience. Being honest and having integrity, along with treating people with respect is truly what I enjoy most. There have been many times when I've worked with candidates who didn't recognize their own talents and helping them review their skills for various roles is very rewarding. Working with the best companies and representing talent is truly fulfilling to me and I look forward to many more years in this industry. #LIVINGLLOYD
TV show most likely to binge on: HGTV - Love it or List it!