Office Manager
Wantagh, NY US
Job Description
- Oversee daily office operations and serve as the main escalation point
- Support Sales, Dispatch, and Operations by resolving office and patient-related issues
- Coordinate scheduling and deliveries with Dispatch as needed
- Provide coverage for patient calls or administrative needs when required
- Train, coach, and manage in-office staff performance
- Ensure accuracy, compliance, and consistency across workflows
- Identify inefficiencies and recommend process improvements
- Strong leadership, organization, and communication skills
- Ability to manage complex workflows and guide teams effectively
- Experience in office management, operations, or healthcare preferred
- Medical or healthcare background strongly preferred
- Familiarity with insurance-based workflows preferred
- Bilingual preferred
- Performance Expectations
- Reliable, efficient daily operations
- High accuracy in documentation and processes
- Strong collaboration with Sales, Dispatch, and Operations
- Confident leadership presence and engaged staff
Meet Your Recruiter
Erin Hoke
My career began in the hospitality industry, but I sought a change for better work-life balance and family considerations. I moved into the world of recruiting in 1999, I started in light industrial roles and gradually specialized in contract and permanent placements across a wide range of technical industries.
In 2006, I co-founded Recruiting Resources with my father, focusing on professional services and human resources staffing for both small and national companies. In 2011, I became an independent recruiter, partnering with a small Firm in the Maryland area where I concentrated on sourcing talent primarily for the Life Sciences industry but also expanded into non-technical areas.
Throughout my career, I have valued personal connections and helping individuals find positions that align with their expertise and lifestyle. My journey reflects adaptability, entrepreneurship, and a passion for facilitating meaningful career opportunities for others. I joined Lloyd Staffing in Aug 2024 to specialize again in Life Sciences.
In my free time, I spend most of my time with my son. We have become quite the fishermen over the past 5 years.
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