Join a supportive and forward-moving Records Management team that values collaboration, growth and high morale. We’re building a department where records professionals can sharpen their skills, take ownership of evolving processes and contribute to operational excellence. If you are looking to be a part of a team that champions digitization, information management, and efficiency we want to hear from you!
Key Responsibilities:
•    File and organize documents into appropriate folders, maintaining consistency and accuracy throughout the lifecycle
•    Create and manage client/matter folders in FileTrail, ensuring proper naming conventions and metadata standards
•    Respond to service requests from legal staff in a timely manner, including prompt retrieval and delivery of files
•    Support digitization initiatives by scanning and profiling physical documents into NetDocuments
•    Ensure proper chain of custody for physical and electronic records, tracking movement between departments, floors, and offsite storage
•    Liaise with offsite storage vendors for secure retrievals, storage updates, and certified destruction
•    Process physical media uploads and downloads (e.g., CDs, flash drives)
•    Manage electronic file movement including matter mobility tasks (incoming/outgoing file transfers)
•    Import digital files from warehouse vendors into NetDocuments and maintain filing consistency
•    File documents and shared electronic documents into the document management system with attention to confidentiality and organization
•    Participate in retention mapping and file reviews in preparation for firmwide disposition projects
•    Contribute to clean-up initiatives, audits, and ad hoc records projects that support the firm’s records management framework
Qualifications:
•    Minimum 5 years of records management experience, including file creation, circulation, storage & lifecycle management
•    Familiarity with digitization practices, retention/disposition procedures, and matter mobility workflows
•    Experience with FileTrail, NetDocuments, Microsoft Outlook, Word, and Excel
•    Strong attention to detail, organizational skills, and ability to work with urgency
•    Excellent communication and customer service skills
•    Positive and professional attitude with a commitment to teamwork and process improvement
•    Ability to lift up to 35 lbs and manage physical file inventories as needed
•    Hours: 9am-5pm