Dispatcher/Office Coordinator
Job Description
- Answer and manage a high volume of incoming phone calls
- Dispatch drivers and coordinate towing/service requests efficiently
- Communicate with customers regarding service updates and scheduling
- Handle difficult conversations and resolve customer concerns professionally
- Create and maintain customer/job folders and records
- Perform filing, clerical, and general administrative support duties
- Maintain accurate documentation and data entry within company systems
- Coordinate with drivers, customers, and internal staff throughout the day
- Support overall office operations in a hectic and fast-moving environment
- Prior dispatching, customer service, administrative, or transportation industry experience preferred
- Ability to handle high-pressure situations and multiple priorities simultaneously
- Strong communication and organizational skills
- Professional demeanor with the ability to work with many different personality types
- Thick-skinned, resilient, and able to remain composed in stressful situations
- Strong attention to detail and dependable work ethic
- Comfortable working in a busy office with constant phone activity
- Permanent, Long-Term opportunity
- Paid vacation/PTO offered
- Monday through Friday schedule with consistent hours
- Please note: Medical benefits & 401(k) are not currently offered due to company size and industry structure.
Meet Your Recruiter
Angelina Torres
Talent Associate
Hello - name is Angelina Torres. I recently started as a Talent Associate in the practice area of Business Support/People Operations, but I’m not a newcomer to Lloyd Staffing. Prior to starting my journey as a Talent Associate, I worked closely with Lloyd on the temp side as a field associate for more than 10 years on various assignments. Having the experience temping and understanding the process, I feel that has allowed me to gain a better insight and heightened my ability to assist my candidates throughout their job search! I have an extensive background in Customer Service, as well as the administrative field.
Both of which have allowed me to develop my build relationships along with communication skills to assist with Client Development. I have always believed that communication is the key to every great relationship, whether it be business or personal. I will continue to stand by that belief and apply it to my staffing process here at Lloyd with both clients and candidates!
#LLOYDEMPLOYED
In my spare time I am obsessed with watching Criminal Minds, Law & Order, and Horror Movies
https://www.linkedin.com/in/angelina-torres-6a48684a/