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Director of Sales and Marketing
Job Description
- Increase Conversion Rate and increase Closing Rate. Increase Sales.
- Treat Customers and co-workers with highest level of respect and professionalism.
- Manage designers and ensure that all of our programs are being followed on every lead, every time. Phone contact before, during and after every lead. Confirm that post-appointment processes are followed.
- Safety is always the top priority in everything we do. Make sure that designers understand our safety philosophy and are adhering to it on a daily basis.
- Oversee every single lead and be aware of the status of each lead on a day-to-day, hour-to-hour basis. Active, one-on-one engagement with un-sold leads when warranted.
- Be receptive to coworkers input especially as it relates to closing sales
- Typical work hours are Monday thru Friday 7:00AM to 5:00PM. Be available to designers whenever they’re on leads including at night and on weekends.
- Visit sites and observe designers on a regular basis
- Add value to customer while staying within the spirit of our contract
- Be available to co-workers and customers; respond quickly to any inquiries
- Schedule and Manage Monthly Sales Meetings
- Recruit, hire and train new designers 6 – 8 times per year.
- Customer Service – main point of contact for the customers and coordinate with office, shop and installation teams to achieve 100% customer satisfaction.
- Review plans for sold jobs: re-cost all sold jobs
- Follow established company policies and procedures
- Other duties as assigned
- Increase Sales
- Maintain high company-wide closing ratio and conversion rate
- Awareness of costs and ability to reduce expenses
- 100% Customer Satisfaction NOW so we can sell more in the future
Meet Your Recruiter
Rick Delin
As soon as I graduated from SUNY Oneonta (and proud of it), I walked into a personnel firm and fell in love with Recruiting, but it took 14 more years of business experience before I actually started my own Recruiting career. – That is a longer story, but feel free to ask me any time. What excites me every day about what I do is addressing the hiring challenges businesses face when it comes to recruiting. Often they struggle with the lack of time, technology, tools, or bandwidth to identify the right professional for their opening. The risks of passing on qualified candidates who can make a true impact or wasting time interviewing the wrong candidate, lengthens the time to hire, costing the company significantly. My job is to source the right candidates - the first time - by listening to my clients and advising them on the market to deliver impactful Talent. I hear both sides – what the employer needs and what the individual hopes to gain from a meaningful career change. The win is a happy outcome for the client, the candidate and for me, who orchestrated it. #LIVINGLLOYD
When I’m not reading resumes I enjoy my family as a husband and father of two great kids. I’m also an avid golfer – always striving for my Hole in One – golf is really just like recruiting – working to get that round ball into a round cup!
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