Director, Sales Support & Business Development
Job Description
Position Summary
Key Responsibilities
- Partner with Sales leadership to identify opportunities for customer growth and new business development.
- Develop strategies to support customer retention, expansion, and acquisition efforts.
- Collaborate with Marketing to ensure sales teams are equipped with the tools, resources, and information needed to support business objectives.
- Oversee lead management, pipeline support, and business development initiatives.
- Monitor sales performance metrics and provide insights to support decision-making.
- Develop reporting and tracking processes that improve visibility into business performance.
- Lead and develop a team responsible for sales support, training, project coordination, and operational activities.
- Establish efficient workflows and processes to support the needs of the sales organization.
- Partner with internal stakeholders to support company-wide growth initiatives and strategic projects.
- Identify opportunities to improve operational effectiveness and customer engagement.
Job Requirements
Qualifications
- 8+ years of experience in sales support, sales operations, business development, sales enablement, or related commercial functions.
- Prior experience leading and developing teams.
- Strong analytical and problem-solving abilities.
- Experience supporting sales organizations and customer growth initiatives.
- Excellent communication and relationship-building skills.
- Strong organizational and project management capabilities.
- Experience with CRM systems and reporting tools preferred.
- Ability to manage multiple priorities in a fast-paced environment.
Leadership Attributes
- Collaborative and team-oriented.
- Results-driven and accountable.
- Strategic thinker with strong execution skills.
- Effective communicator and relationship builder.
- Adaptable and comfortable working across multiple business functions.
Compensation
Meet Your Recruiter
Doug Berkowitz
I’m Doug Berkowitz and I joined the field of Executive Search nearly 30 years ago, specializing in these industries: Consumer Packaged Goods, Pharma, Cosmetics, Fashion, e-Commerce, Health and Beauty. I handle middle and senior management roles. I pride myself on building relationships and never giving up on even the most challenging talent search. I believe that when you do the right thing for clients and candidates - they always come back. It’s all about the relationship. I have built a great reputation in multiple industries and I continue to develop strong relationships with professionals across a broad array of disciplines.
My team has expanded our reach to cover the entire U.S. and we have continued to grow since our merger with Lloyd Staffing. (We were formerly APR Executive Search.) The future is very bright. If the pandemic taught me anything, it’s don’t sweat the small stuff. — Just work hard, play harder and enjoy life.
In my free time I love fitness, cooking, eating excellent food, drinking great tequila and traveling. I’m an avid sports fan and love just hanging with my friends and family.