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LLoyd Staffing
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Director Clinical Operations
Posted: 03/27/2024
2024-03-27
2024-10-07
Employment Type:
Permanent
Category: Healthcare
Job Number: 260629
Pay Rate: $120,000 - $150,000
Job Description
JOB SUMMARY: The Regional Clinical Operations Manager plays a pivotal role in providing clinical managerial oversight across multiple patient care facilities (NYC 5 BOROUGHS + WESTCHESTER ), with a primary focus on hospital environments. Reporting directly to the President, this position requires a seasoned professional with a minimum of five years of clinical experience and a demonstrated ability to lead teams effectively.
RESPONSIBILITIES:
- Clinical Operations Oversight: Manage clinical operations across multiple offices, ensuring adherence to regulatory compliance and standards for maximum productivity.
- Goal Achievement: Drive offices to meet or surpass sales, revenue, and accounts receivable targets, collaborating with site managers and administration.
- Quality Assurance: Implement and maintain quality assurance programs to uphold superior patient satisfaction levels.
- Performance Management: Conduct Quarterly Performance Reviews and participate in Quarterly Business Reviews for practitioners, providing ongoing support and mentoring.
- Continuing Education: Develop annual plans for continuing education to support the professional growth of practitioners.
- Sales and Marketing Coordination: Coordinate sales and marketing efforts to cultivate referral sources and expand revenue streams.
- Financial Management: Assist in managing office expenses and materials to align with or exceed budget projections.
- Regulatory Compliance: Ensure compliance with bloodborne pathogens, OSHA, and other safety and governmental regulations.
- Policy Adherence: Ensure adherence to organizational policies and procedures by all employees, providing necessary resources for success.
- Documentation Management: Oversee accurate documentation records by clinicians, service providers, and employees.
- Reporting: Prepare and present regular operational and financial updates to senior leadership.
- Undertake other duties or special projects as assigned.
Job Requirements
SKILLS:
- Consistently meet and exceed organizational expectations.
- Possess strong interpersonal and supervisory abilities.
- Continuously innovate and respond to change effectively.
- Focus on achieving superior outcomes and optimizing work processes.
- Competently manage patient care processes.
- Demonstrate a strong understanding of financial and accounting practices.
- Exhibit high-level attention to detail in all tasks.
- Skilled in Microsoft Suite (Outlook, Word, Excel, PowerPoint), OneDrive, Teams, and SharePoint.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree in science or related field, required.
- Specialty in healthcare administration a plus.
- Minimum three years clinical experience in large-scale hospital or multi-group practice; required.
- Minimum three years of experience in a supervisory experience in a healthcare setting; required.
- Orthopedic product experience, a plus.
PHYSICAL/TRAVEL REQUIREMENTS:
Ability to travel across the New York Metropolitan & Westchester, NY areas.
VACCINATION REQUIREMENTS:
• Must be COVID-19 vaccinated or be on an approved religious or medical accommodation.
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