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Director Clinical Operations

East Meadow, NY 11577

Posted: 03/27/2024 Employment Type: Permanent Category: Healthcare Job Number: 260629 Pay Rate: $120,000 - $150,000

Job Description

JOB SUMMARY: The Regional Clinical Operations Manager plays a pivotal role in providing clinical managerial oversight across multiple patient care facilities (NYC 5 BOROUGHS + WESTCHESTER ), with a primary focus on hospital environments. Reporting directly to the President, this position requires a seasoned professional with a minimum of five years of clinical experience and a demonstrated ability to lead teams effectively. 

RESPONSIBILITIES:
  • Clinical Operations Oversight: Manage clinical operations across multiple offices, ensuring adherence to regulatory compliance and standards for maximum productivity.
  • Goal Achievement: Drive offices to meet or surpass sales, revenue, and accounts receivable targets, collaborating with site managers and administration.
  • Quality Assurance: Implement and maintain quality assurance programs to uphold superior patient satisfaction levels.
  • Performance Management: Conduct Quarterly Performance Reviews and participate in Quarterly Business Reviews for practitioners, providing ongoing support and mentoring.
  • Continuing Education: Develop annual plans for continuing education to support the professional growth of practitioners.
  • Sales and Marketing Coordination: Coordinate sales and marketing efforts to cultivate referral sources and expand revenue streams.
  • Financial Management: Assist in managing office expenses and materials to align with or exceed budget projections.
  • Regulatory Compliance: Ensure compliance with bloodborne pathogens, OSHA, and other safety and governmental regulations.
  • Policy Adherence: Ensure adherence to organizational policies and procedures by all employees, providing necessary resources for success.
  • Documentation Management: Oversee accurate documentation records by clinicians, service providers, and employees.
  • Reporting: Prepare and present regular operational and financial updates to senior leadership.
  • Undertake other duties or special projects as assigned.

Job Requirements

SKILLS:
  • Consistently meet and exceed organizational expectations.
  • Possess strong interpersonal and supervisory abilities.
  • Continuously innovate and respond to change effectively.
  • Focus on achieving superior outcomes and optimizing work processes.
  • Competently manage patient care processes.
  • Demonstrate a strong understanding of financial and accounting practices.
  • Exhibit high-level attention to detail in all tasks.
  • Skilled in Microsoft Suite (Outlook, Word, Excel, PowerPoint), OneDrive, Teams, and SharePoint.

EDUCATION AND EXPERIENCE:
  • Bachelor’s degree in science or related field, required. 
  • Specialty in healthcare administration a plus. 
  • Minimum three years clinical experience in large-scale hospital or multi-group practice; required. 
  • Minimum three years of experience in a supervisory experience in a healthcare setting; required. 
  • Orthopedic product experience, a plus.

PHYSICAL/TRAVEL REQUIREMENTS:
 Ability to travel across the New York Metropolitan & Westchester, NY areas. 

VACCINATION REQUIREMENTS:
• Must be COVID-19 vaccinated or be on an approved religious or medical accommodation.

Meet Your Recruiter

Chad Kay

Hi, I'm Chad Kay, CPO, and I am Director or Orthotics and Prosthetics Staffing at LLOYD. I have spent the past 20+ years serving the O&P profession in a variety of roles. Starting as a laboratory assistant in high school and working my way up to being a clinical manager in NYC, I have gained a unique perspective of the O&P industry. It brings me great joy to apply this knowledge to now contribute to the advancement of O&P professionals' careers and the staffing needs for the clients whom we serve #LLOYDEMPLOYED. 

In my free time, I enjoy spending time with my family at the ice rink, pool, and traveling. 

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About East Meadow, NY

Discover Your Next Career Opportunity in East Meadow, New York! Nestled in the heart of Long Island, East Meadow offers a vibrant community with endless growth potential for job seekers. Imagine working in a town renowned for its lush Eisenhower Park, captivating performances at the Long Island Children's Museum, and delectable cuisine at local hotspots like Borrelli's Italian Restaurant. With easy access to New York City's cultural scene and proximity to iconic landmarks like the Nassau Veterans Memorial Coliseum, East Meadow provides a perfect blend of suburban charm and urban excitement. Explore our job listings today and take the first step towards a fulfilling career in this dynamic region.