Client Service & Office Operations Assistant
Job Description
Location: Bayport, NY
- Serve as a key point of contact for clients, providing professional and responsive service
- Assist with onboarding paperwork and documentation for new clients
- Support client account administration and ongoing maintenance
- Assist with IRA transfers, rollovers, and related account processes
- Ensure documentation is accurate, complete, and compliant with firm requirements
- Assist with compliance-related administrative responsibilities
- Communicate with clients regarding required paperwork, documentation, and account-related items
- Work closely with the Office Manager to prioritize daily responsibilities and projects
- Assist with long-term projects and process improvements as the firm continues to grow
- Maintain organized and accurate client records and documentation
- Take ownership of assigned tasks and follow projects through to completion
- Provide general administrative and operational support to the team as needed
- 2–4+ years of experience in a financial services, wealth management, investment, banking, insurance, or similar professional office environment
- Strong client service and communication skills
- Comfortable speaking directly with clients and handling sensitive information professionally
- Familiarity with financial account administration, IRA transfers, rollovers, or related processes strongly preferred
- Highly organized and detail-oriented
- Strong follow-through and ability to manage multiple priorities
- Proactive approach with a willingness to take initiative rather than wait for direction
- Strong written and verbal communication skills
- Comfortable working independently while also contributing to a collaborative team environment
- Professional, polished, and personable demeanor
Meet Your Recruiter
Dawn Viergutz
I am a certified Sr. Staffing Specialist who got into the recruitment and search industry back in Y2K. I worked with another regional staffing firm until I joined Lloyd in 2006 and have been happily employed here ever since. I’ve spent the majority of my tenure working with contract (temporary) talent in roles ranging from Administrative Support to Customer Relations, to Backoffice Accounting and much more. I try to work closely with our staffing associates to address their needs for working contract engagements whether it be for scheduling flexibility, to explore career options or simply because the temporary nature of the work is appealing. I try to get to know my contract associates so that I can keep them as busy as they want to be when it comes to short or long-term employment. I’m a good example of using the pandemic to pursue a dream and recently relocated to my favorite vacation spot, Myrtle Beach, SC as my new home. Fortunately, remote work is a great option. #LIVINGLLOYD
I love to cook, spend time with my daughter and grandkids and get real personal satisfaction when I know I’ve made the ideal match between talent and employer. Everyone deserves a job they enjoy doing!
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