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Administrative Support Specialist

Greenville, IL 62246

Posted: 09/20/2023 Employment Type: Temp Category: Healthcare Job Number: 260110 Pay Rate: 19.00

Job Description

The Front End Administrative Support Specialist is a crucial member of our team responsible for efficiently collecting, organizing, and submitting patient records related to anesthesia services. Working closely with the Front End Reconciliation Team and the Revenue Recovery Team, this role ensures the timely and meticulous submission of all necessary documents. We seek an individual who is detail-oriented, self-motivated, and capable of working independently.

  • Document Management: Gather and categorize patient anesthesia records, support documents, and quality forms, maintaining a well-organized record system based on dates.
  • Reconciliation: Match records with the daily schedule and utilize various tracking methods to prevent any oversight in case submissions.
  • Quality Assurance: Review all documents to ensure completeness, including legible and transmittable anesthesia records, demographic information, date, anesthesia start and stop times, surgical procedure and diagnosis, anesthesia provider names, QI sheet/number, post-operative pain block and line placement documentation (where applicable), and medical diagnoses or pre-anesthetic evaluations for MAC Medical Necessity.
  • Additional Documentation: Collect and provide supplementary documentation as requested by the billing office.
  • Follow-Up: Maintain diligent follow-up on email requests for additional information, keeping a systematic approach to track open requests that require follow-up.
  • Administrative Tasks: Assist with miscellaneous administrative duties as needed, such as researching missing documentation and promptly supplying requested information.

Job Requirements

  • Proficiency in general office skills, including operating fax machines, scanners, and basic computer tasks, with familiarity in Microsoft 365.
  • Exceptional multitasking abilities, strong attention to detail, and accuracy.
  • Effective verbal and written communication skills, with the ability to communicate in a timely manner.
  • A general understanding of HIPAA Compliance and protected health information.
  • A positive and professional attitude, with a strong emphasis on collaborative teamwork.

  • High School diploma or equivalent, with some college coursework preferred.
  • Familiarity with Medical Terminology, CPT codes, and ICD-10-CM is a plus.
  • Prior experience with Document Management Systems is a plus.
  • Proficiency in Microsoft Office applications.

Meet Your Recruiter

Melissa Matos




Hello – I am Melissa Matos and I love what I do – recruiting in the Healthcare space and putting people to work! I was born in Puerto Rico and raised in New York, then I moved to sunny South Florida 20+ years ago where I’ve been with Lloyd since 2002. I work closely with clients and candidates to understand the talent and career needs of both groups. My bilingual fluency is an asset to positions where a second language is critical to the regional culture and busines demands. Healthcare is one of the fastest growing industries in the U.S.; my searches and placement successes are nationwide.  I head up an outstanding group of recruiters focused on the healthcare community. We know we have made an impact on our client’s workforces and are proud of the contributions our healthcare talent has made, particularly during the pandemic. We look forward to a world of wellness! #LIVINGLLOYD

Song I can listen to over & over:  Anything by Marc Anthony (Salsa music!)


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