Front Desk Receptionist
Job Description
- Greet customers warmly and help with inquiries about plants, products, services, and events
- Answer and direct incoming phone calls in a professional and courteous manner
- Handle customer transactions, including processing payments, returns, and exchanges
- Manage appointment scheduling for deliveries (if applicable)
- Address customer concerns and escalate issues to management when needed
- Maintain a clean, organized, and inviting front desk area
- Assist with data entry, filing, scanning, and general clerical duties
- Monitor and respond to emails and online inquiries
- Support inventory tracking and restocking of front-end retail items
- Communicate effectively with sales associates, nursery staff, and management
- Help coordinate deliveries or customer pickups
- Support seasonal promotions
- 1-3 years of Receptionist, Retail, or Customer Service experience preferred
- Strong communication and interpersonal skills
- Comfortable handling cash and operating a POS system
- Basic computer proficiency (email, scheduling systems, Microsoft Office or similar)
- Ability to multitask in a fast-paced, seasonal retail environment
- Interest or knowledge in gardening, landscaping, or horticulture is a plus
- Ability to stand for extended periods
- Ability to lift to 25 lbs. occasionally
- Comfortable working in an environment that may include indoor and outdoor exposure
Meet Your Recruiter
Angelina Torres
Talent Associate
Hello - name is Angelina Torres. I recently started as a Talent Associate in the practice area of Business Support/People Operations, but I’m not a newcomer to Lloyd Staffing. Prior to starting my journey as a Talent Associate, I worked closely with Lloyd on the temp side as a field associate for more than 10 years on various assignments. Having the experience temping and understanding the process, I feel that has allowed me to gain a better insight and heightened my ability to assist my candidates throughout their job search! I have an extensive background in Customer Service, as well as the administrative field.
Both of which have allowed me to develop my build relationships along with communication skills to assist with Client Development. I have always believed that communication is the key to every great relationship, whether it be business or personal. I will continue to stand by that belief and apply it to my staffing process here at Lloyd with both clients and candidates!
#LLOYDEMPLOYED
In my spare time I am obsessed with watching Criminal Minds, Law & Order, and Horror Movies
https://www.linkedin.com/in/angelina-torres-6a48684a/