Admin Assistant
Job Description
Location: Southold, NY
Industry: Pool Services
Schedule: Full-Time, In-Office
Compensation: $25/hour
Season: March – November (winters off)
Schedule
- Monday – Saturday (Tuesdays off)
- Monday – Friday: Approximately 9:30 AM – 5:30 PM
- Saturdays (May–October): 7:30 AM – 3:30 PM
- Hours may fluctuate seasonally based on business needs
WHAT YOU WILL DO
- Answer and manage incoming customer phone calls
- Maintain and update service call logs through accurate data entry
- Manage ongoing client communication regarding service updates and scheduling
- Print, review, and organize daily operational reports
- Communicate closely with management regarding service-related matters
- Utilize the SKIMMER application for service management (training provided)
- Assist with inventory tracking and organization
- Maintain filing systems and administrative records
- Track callbacks, follow-ups, and service issues for KPI reporting
- Help create reports, improve processes, and systematize SOPs
- Provide additional administrative support as needed; responsibilities may vary daily
WHAT WE'RE LOOKING FOR
- Excellent phone etiquette and customer service skills
- Strong written and verbal communication abilities
- Proficiency with Microsoft Outlook/email communication
- Experience with Google Sheets and Microsoft Excel
- Strong organizational and multitasking skills
- Ability to work effectively under pressure in a fast-paced environment
- Excellent follow-through and attention to detail
- Reliable, proactive, and team-oriented mindset
Additional Information
- This is a seasonal role with the opportunity to return annually
- Benefits may be offered and are currently under discussion
- Training will be provided on company-specific systems and processes
Meet Your Recruiter
Angelina Torres
Talent Associate
Hello - name is Angelina Torres. I recently started as a Talent Associate in the practice area of Business Support/People Operations, but I’m not a newcomer to Lloyd Staffing. Prior to starting my journey as a Talent Associate, I worked closely with Lloyd on the temp side as a field associate for more than 10 years on various assignments. Having the experience temping and understanding the process, I feel that has allowed me to gain a better insight and heightened my ability to assist my candidates throughout their job search! I have an extensive background in Customer Service, as well as the administrative field.
Both of which have allowed me to develop my build relationships along with communication skills to assist with Client Development. I have always believed that communication is the key to every great relationship, whether it be business or personal. I will continue to stand by that belief and apply it to my staffing process here at Lloyd with both clients and candidates!
#LLOYDEMPLOYED
In my spare time I am obsessed with watching Criminal Minds, Law & Order, and Horror Movies
https://www.linkedin.com/in/angelina-torres-6a48684a/