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What You'll Do:

• Manage spreadsheets for job costing, analysis, and business tracking (CRM), including weekly reviews to ensure high closure rates.

• Review and maintain Skimmer reports; debrief with manager on findings.

• Develop and manage new tools (spreadsheets/programs) to improve efficiency, productivity, and streamline operations.

• Support social media efforts by creating a posting process, developing content, and scheduling consistent posts (videos, reels, tips, and more).

• Assist in improving and refreshing website content, including blog and tips pages.

• Handle administrative tasks such as managing emails, correspondence, phone calls, filing, organizing, and creating processes for better functionality.

• Manage meeting agendas and minutes, calendars, and inventory (ordering, tracking, and backorder follow-up).

• Support permitting processes with building departments, zoning boards, DEC, and health departments, ensuring compliance with SOPs.

• Assist in client communication by providing weekly project updates, scheduling property walkthroughs, and ensuring consistent touchpoints throughout the customer journey.

• Manage project scheduling and CRM updates, ensuring information is current and accurate.

• Coordinate inspections and document results for project files.

• Support seasonal/off-season needs such as inventory reviews, process improvements, budget updates, industry training, and attending trade shows.
  
  

• Strong communication and interpersonal skills.

• Excellent organizational abilities with the capacity to prioritize and manage multiple tasks daily.

• Detail-oriented with strong follow-through to ensure tasks are completed accurately and on time.

• Proficiency in budgeting, reporting, and administrative functions.

• Flexibility and adaptability to shifting responsibilities.

• Team-oriented mindset with a willingness to collaborate across the organization.

• Commitment to on-site work (no remote option).