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Call Center Representative

East Setauket, NY 11733

Posted: 04/08/2020 Employment Type: Temp-Hire Category: Administrative Support Job Number: 255793 Pay Rate: 14.00- 16.50

Job Description

Our well known client, a leader in healthcare, has asked us to help them find an experienced call center representative with healthcare office background. They are an outstanding employer offering a very personal touch and concern for their employees. They key attribute for this role is handling a high volume of calls and you are a scheduling guru.

The call center representative is the first line of contract with patients, and serves as a liaison between the physicians, routing calls to the appropriate channel. You are courteous, professional and empathetic.
While multi-tasking the high volume of calls, the representative accurately verifies insurance information, inputs the data into the scheduling system.
In addition, you show good judgement to create an efficient resolution for patient issues/inquiries, and escalate when necessary.

Job Requirements

Call center experience
Minimum two years experience in Healthcare administration
Proficient with Microsoft Office
Excellent communicator 

Preferred experience in a physician practice
Bilingual in Spanish is a huge plus!

Meet Your Recruiter

Michelle Gilbert

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