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Customer Service Sales Representative

Coral Springs, FL 33065

Posted: 05/06/2024 Employment Type: Temp Category: Healthcare Job Number: 260700 Pay Rate: 16.00

Job Description

Job Description: We are seeking a motivated and experienced DME Intake Specialist to join our team.

  • Handle a high volume of incoming calls from patients seeking to place orders or make changes to their profiles.
  • Manage calls in a professional and courteous manner, ensuring customer satisfaction.
  • Utilize upselling techniques to recommend additional products based on patients' needs.
  • Be proficient in handling multiple screens and navigating various software platforms simultaneously.
  • Conduct follow-up calls before shipments to confirm orders and address any changes or concerns.

Job Requirements

  • Prior experience in DME intake or related field is a must.
  • Knowledge and familiarity with catheters and ostomy products preferred.
  • Tech-savvy individual capable of navigating various software platforms efficiently.
  • Previous experience in a call center or customer service representative (CSR) role, preferably in a remote setting.
  • Ability to work independently and as part of a remote team.
  • Must be able to report to the main office in Coral Springs, FL, on a quarterly basis.
  • Potential for permanent position for the right candidate.

If you meet the above qualifications and are passionate about providing exceptional customer service in the DME industry, we encourage you to apply for this exciting opportunity. Join our team and make a difference in the lives of our patients!

Meet Your Recruiter

Melissa Matos




Hello – I am Melissa Matos and I love what I do – recruiting in the Healthcare space and putting people to work! I was born in Puerto Rico and raised in New York, then I moved to sunny South Florida 20+ years ago where I’ve been with Lloyd since 2002. I work closely with clients and candidates to understand the talent and career needs of both groups. My bilingual fluency is an asset to positions where a second language is critical to the regional culture and busines demands. Healthcare is one of the fastest growing industries in the U.S.; my searches and placement successes are nationwide.  I head up an outstanding group of recruiters focused on the healthcare community. We know we have made an impact on our client’s workforces and are proud of the contributions our healthcare talent has made, particularly during the pandemic. We look forward to a world of wellness! #LIVINGLLOYD

Song I can listen to over & over:  Anything by Marc Anthony (Salsa music!)


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About Coral Springs, FL

Ready to take the next step in your career? Explore our job opportunities in the vibrant Coral Springs, Florida area! Known for its picturesque landscapes, warm weather, and thriving job market, Coral Springs is a haven for job seekers looking for growth and opportunity. With close proximity to the stunning beaches of Fort Lauderdale and the excitement of Miami just a short drive away, this area offers a perfect blend of work and play. Discover a diverse culinary scene, visit the Coral Springs Museum of Art, catch a show at the Coral Springs Center for the Arts, or enjoy outdoor adventures in the sprawling Sawgrass Nature Park. Join us in Coral Springs and unlock a world of possibilities for your career!